In looking back on 2012, if encouraging BYOD adoptions throughout the organization was a necessary evil for CIOs to embrace with positive outcomes how should CIOs look to evolve their mobile strategies in 2013?
In 2012 CIOs realized they wanted more productivity from your knowledge workers so they joined the BYOD revolution and embraced "the consumerization of IT."
During 2012 many CIOs realized the following:
Encourage employees to access the company's resources through their personal devices rather than via company issued devices and products while at work.
Encourage employees to be productive at home or on the road by using their devices to connect with the company's systems.
Do not let the fear of cyber attacks or of compromised security stall BYOD initiatives because security issues can be resolved with the proper security team and policies.
In 2013 CIOs should realize the following:
1. Embrace the tablet. Tablets are increasingly used to perform business functions across the enterprise. Employees in the sales and customer service roles are experiencing the strongest growth for tablet use. Tablets are also being rapidly deployed with field services employees when larger screens are required for inspections and reports.
IDC reported 27.8M global tablet unit shipments in Q3 of 2012, up almost 50% over Q3 2011. Samsung showed 325% global growth of tablet sales in Q3 2012 over the same period last year, with 5.1M units shipped.
According to Gartner in a November 2012 report, “Tablets will be the key accelerator to mobility. Gartner estimates that in 2012 purchases of tablets by businesses will reach 13 million units and will more than triple by 2016, to reach 53 million units.” CIOs must see the explosive growth of tablet use and encourage deployment throughout the organization where it makes most sense.
2. Big data repositories will grow faster with mobilized employees.
Enterprise CIOs have learned from experience that Business Intelligence and analytics are valuable tools that help to efficiently process big data to more effectively spot trends, opportunities, and potential crisis.
What became clear in 2012 is how mobile workers with tablets and smartphones began to add serious volume to the deluge of enterprise data – and the volume is only going to grow.
In Q4 this year, Gartner research related to big data, social computing, cloud and mobile workers, estimates that by 2015, 4.4 million global IT jobs will be created to support big data.
So the logical conclusion for the CIO is to acknowledge that now is the time of employee mobile empowerment. There are valuable lessons to be learned from the BYOD (bring your own device) and BYOA (bring your own app) phenomena.
Encourage those managers of work groups that operate under the IT radar to mobilize their teams with non-sanctioned apps. Innovation and discovery can come from all levels and work groups in the organization, not just the IT department.
CIOs who thought they had their BI strategy already implemented, are now realizing that mobile workers with smartphones and tablets are contributing a high volume of very valuable real-time data. As a result, the enterprise CIO must now adapt and have a more proactive, mobile-friendly BI strategy to capitalize on this ability to transfer data in real time and leverage it as an asset.
Lastly, custom building solutions is an important function of IT but only for very select and unique business requirements. CIOs now realize that a growing number of packaged apps may be customized for business apps can meet multiple requirements of an enterprise, and at a fraction of the cost of a custom developed solution.
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