CIOs Increasingly Use Collaboration Technologies and Gain Influence

43% of CIOs say digital technology is shared with marketing team while a full 46% of CIOs are investing in Collaborative Solutions.

The CIO’s rapidly evolving role into a more collaborative, business-facing and multi-skilled function is shifting the dynamics of the modern day executive table, according to the Harvey Nash USA 2013 CIO Survey.  The 8th annual survey reports 71 percent of CIOs believe the role of the CIO is becoming more strategic, and 36 percent of CIOs report to the CEO today, compared to 21 percent in 2010. Fifty percent of U.S. CIOs are enabling business change, and almost half of them (47 percent) are managing an IT budget that has grown compared to last year.  


At the same time, seemingly paradoxical, CIOs are losing more direct control of their technology vision and sharing it 

with other departments. Forty-three percent of CIOs say there is a degree of shared ownership of digital technology between the IT and marketing teams. A growing number of CIOs see more than 10 percent of their budgets controlled outside of the IT department: 38 percent today, compared to 34 percent in 2012 and 26 percent in 2011. 


“The integration with the marketing team, a direct line to the CEO, a growing dependence on outsourcing and the recent surge of BYOD (bring your own device) have led the CIO to stamp an IT footprint well outside the walls of his department,” said Harvey Nash USA President and CEO Bob Miano.  “The role of the CIO is undergoing a paradigm shift that is presenting incredible opportunities.  The CIO’s role continues to grow in influence, with a vision for the organization at the highest level, to drive organizational change and significantly impact company performance in brand new ways.” 

Key Finding:  Innovation Potential Going Unfilled

Only three percent of CIOs believe their organization’s innovation potential has been fully realized, down even further from last year’s five percent

69 percent of CIOs say they are spending too little time and too few resources on innovation projects

Changing business priorities, lack of budget and a deficiency of the right internal skills are cited as the biggest barriers to achieving innovation


Key Finding: Outsourcing and Offshoring are Growing

68 percent of CIOs said their expectations are exceeded or met by offshore partners, up six percent from four years ago

More U.S. CIOs are investing a greater proportion of their IT budget in outsourced projects for the first time in four years, with 38 percent of CIOs planning further increases in IT outsourcing spend this year

Key Finding: IT Skills in Demand

93 percent of CIOs say retention of talent is a concern

Mobile skills have seen the biggest jump in demand, up 14 percent over the last two years

34 percent of CIOs cite skills shortages in big data, a category not even on the radar in 2011 and only emergent in 2012

Despite emerging technology, classic technology skills like enterprise architecture (42 percent) and business analysis (38 percent)  are still the most sought after skills


Key Finding: The Disruptive Technologies Dominating Investment Plans

Three biggest investments by CIOs: cloud (63 percent), mobility (62 percent) and collaboration (46 percent)

BYOD (bring your own device) makes a debut this year, at a notable 35 percent of CIOs planning to invest


Key Finding: Women in IT Remains a Challenge

10 percent increase from last year in recognition  that women are underrepresented and more needs to be done to formalize workforce diversity in hiring practices

Small increase of women in business-facing IT roles, up from 13 percent to 18 percent suggesting more IT departments have women on staff

Six percent increase over last year in recognition that an unintentional gender bias exists and a slight uptick indicating that gender bias is intentional


Key Finding: Growing Dependence on Flexible Labor

42 percent of CIOs are planning on increasing their use of flexible labor

14 percent of CIOs now have more than half their staff on flexible contracts, compared to 9 percent in 2012


About the Survey

More than 2,000 CIOs and IT leaders around the world participated in the 15th annual Global CIO Survey that reports on the state of the CIO and international technology trends.


The U.S. section of the annual survey is comprised of 330 U.S. IT leaders.  Fifty-eight percent were CIOs and other C-level executives, and 32 percent were senior vice presidents or directors of IT.


About the Research

The 2013 CIO Survey was conducted online by Harvey Nash from January 2nd 2013 to March 5th 2013. More than 2,000 senior IT professionals from around the world completed the survey.

The 2013 CIO Survey is global in nature and was available in many countries, different languages and currencies.  For ease of production the survey is written in American English and the currency used is the U.S. Dollar.

To request the full report, please visit the Harvey Nash USA website. 





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